Closed Sentry System

[skoupa]

For some reason, I don't get the sentry code. The mail is the correct one and I also look at spam and other folders. Nothing... Any tips?

 

[Essence]

Hi skoupa,


Can you send an e-mail to [email protected] so we can look into your case specifically? Has Sentry worked before for you and it happened it doesn't anymore? Did you change your e-mail on that account? You can add all those details in your ticket.


Warm wishes,
Essence.

 

[skoupa]

No need to send a ticket, I just got the mails with 3-4 hour delay. I tried to open the game (15.00 EEST) and got the mail 19:30... I don't think this is normal. I haven't opened the game since 6 hours ago and got another one.

 

[Mamut]

Hey.
outlook.com/hotmail.com/live.com have some issues with our mail provider. Delays or unsent messages are known from the very beggining and it's not on our side
Please try to use gmail.com e-mail account for WoM2 accounts if you want to have real-in-time e-mail messages.

 

[skoupa]

Hey.
outlook.com/hotmail.com/live.com have some issues with our mail provider. Delays or unsent messages are known from the very beggining and it's not on our side
Please try to use gmail.com e-mail account for WoM2 accounts if you want to have real-in-time e-mail messages.

Its okay, no problem! I'll just change my email. But I have to say that your answer is what Essence should have replied. I mean me sending a ticket for a reason you already know is possible just increases your workload no reason. Thanks you both for your answers.

 

[Mamut]

Essence didn't know your e-mail provider. I know it from your screenshot which you have sent after Essence's message. Don't worry - he just wanted to help you too
Hope your issue will be solved soon. I wish you a pleasant stay on our server.

Cheers,
[GM]Mamut

 

[skoupa]

Essence didn't know your e-mail provider. I know it from your screenshot which you have sent AFTER Essence's message. Don't worry - he just wanted to help you too
Hope your issue will be solved soon. I wish you a pleasant stay on our server.

Cheers,
[GM]Mamut

Yeah I know, I am just saying that microsoft is not just a random email provider but a common one and not getting a sentry mail must be a very common problem for the players. Meaning when someone says that he has a problem with sentry mails, the first thing that comes to mind is this! I am not frustrated and this is not an attack but since its something you know from the very beggining and I am sure I am not the only case maybe you should post it somewhere for other players to see.😇

 

[Mamut]

Oh, now I understand what you've meant.
That's a good tip for us to use in the future, thanks! ❤️