Closed Cannot buy DC

[deatheroes1]

Hey, I live in UK, I'm trying to buy DC, selecting payment method as Credit Card, choosing amount, and then it moves me to the website where I need to confirm "I am not a robot". I press it and nothing is happening. There is another option to press "Redirect to stripe" but neihter nothing is happening when I press it. Could someone please let me know what's wrong with it?

 

[Asteria]

Hello,

we are sorry you are experiencing this issue. Have you tried again? Perhaps it was just something stuck with the captcha. However i will ask within the team if this can be checked so it wont repeat again.

Regards

 

[deatheroes1]

Hi there, thanks for reply. I have tried several times in last few days, still nothing

 

[Asteria]

Hello,

hm and you are sure you correctly solved the captcha that is required to proceed?
Perhaps you did not do it correctly so it did not take you to the next step. It is needed to be correct so you can verify you are not a robot.

Regards.

 

[deatheroes1]

it literally asks me to tick the "I'm not a robot" nothing else. And then nothing is happening

 

[deatheroes1]

please have a look

 

[Asteria]

Hello,

alright, i thought you are getting some captcha with requirement to select correct fields or something.
Seems like there is a problem, i reported it to our devs so they can check whats up with this.
Do you have any adblocks or some other extension in your browser that may have caused this?
We are terribly sorry for the trouble.

Regards.

 

[deatheroes1]

no adblocks

 

[Anastasiya]

Hi deatheroes1, the problem is already forwarded to the web developer. Have you tried the solutions provided in your support ticket?

1- changing the browser (generally Chrome works the best in such systems, but you can also try some other popular browser too)
2- changing the device

 

[deatheroes1]

Solved, it worked from different browser (didnt work from chrome tho, mozilla worked)

Thanks for your help

 

[Sheen]

Problem has been solved. I'm closing the thread.

Sheen.